Upcoming and Completed Research
A3 Strategy
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What does it mean for 6G to be AI native?Mar-25
A review of what are likely to be important themes in 6G and how AI will support them - including, potential technology deployments, general themes such as sustainability and expected new products
Financial opportunity from automation and Gen AI outside of the network (part 2)Oct 24
Part 2 of an update on the financial value of A3. Where will automation, Gen AI and related technologies create bottom-line value for the telcos in the channels, marketing and sales?
Financial opportunity from automation and Gen AI in the network (part 1)Jan 24
A bi-yearly update of work on the financial value of A3 to an "average" telco - this is part 1 of a 2 part report and is focussed on refining the model to show the value of automation and Gen AI in the network
New A3 capabilities in telcos: a view of the long term impacts of intelligenceMay 23
This report highlights a number of current hot topics such as Generative AI and discusses their importance and uses within telcos
How to make A3 workApr 23
A multi-case study report on the progress of telcos towards becoming "data driven organizations" - looking at strategic, organization, cultural and technology requirements
A3 for networks, OSS and BSS
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Progress update: Digital twinJun 25
Review of digital twin usage by telcos, and what deployments will be seen in future
The future of AI, brains and agents in assuranceDec 24
Research into the future requirements for A3 in assurance - including the need for new intelligence to co-ordinate observation and automation; and the use of multi-agent systems
How to achieve a self-healing networkMar 24
Current trends and developments in the assurance market; including deep dive into AIOps
Review of the use of A3 in network/OSS/BSS automation and update on progress. Including discussion on overcoming some of the bigger barriers.
The use of A3 in Open RANJul 23
Review of where A3 will be required and the most important early days use cases
Data and A3 Monetization
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Update: the monetization opportunity from A3 and APIsApr 25
Update on long-running calculation of value for an average telco in monetizing their data, A3 capabilites via APIs etc.
A3 in the telco private networkMay 24
A look at A3 capabilities being developed by telcos for private networks - which capabilities look set to be most important in the mid term?
How can telcos support their "data driven" customers?Aug 22
Telcos are seeing new opportunities in the market to provide data and A3 services to their enterprise customers. This report looks at the uses for BSS, OSS and network data; alongside A3 and data management.
Case study: Telefonica Tech AIJul 21
Case study on development, current strategy and future plans for Telefonica Tech AI
A3 products for enterprise customersMar 21
A3 products that telcos are/can sell to their enterprise customers. With particular focus on the edge.
Data management
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Creating a data architecture to support the future telcoFeb 25
How can telcos create good-quality data and capabilities such as AI platforms to ensure that they avoid pitfalls (e.g. technical debt, costs from LLMs, bottlenecks around data gathering)?
Creating an AI architecture to support the future telcosJan 25
How can telcos create an AI architecture and platforms to ensure that they take advantage of new technologies such as agents and knowledge graphs; while avoiding pitfalls such as technical debt and sustainability impacts
Building an AI cultureJul 24
A review of how to build trust and organizational support for AI - including topics such as AI governance, training and the development of guardrails around Generative AI
Developing the data-driven telcoApr 23
A multi-case study report on the progress of telcos towards becoming "data driven organizations" - looking at strategic, organization, cultural and technology requirements
Telco progress towards being a "data driven organization"Apr 22
An update on telco activity around storing data, data management, data and AI governance, data science/analytics and other topics
Review of the current role of data governance in telcos
Other A3 Topics
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Generative multi-agent systemsDec 24
Progress to date in deployment of Gen MAS (looking at examples in the market) and view of next steps
Cloud economics: Future strategies for use of cloud in telcoMar 24
How will cloud deployments in telcos develop? Uses for private vs public - looking at strategic and economic issues
Digital twin for telcoNov 22
Review of the opportunities for digital twins to be deployed within a telco - the potential value and use cases
A3 in customer experienceAug 21
View of customer experience improvements that make use of A3 - including a view of their financial value
Use of A3 in the contact centreDec 20
Financial value of A3 in assisted channels; review of capabilities and CV19 impact
