Charlotte Patrick Telecoms Industry Analyst

Charlotte has 27 years of professional experience in strategy, marketing and finance. Most recently in the largest global technology analyst firm and previously two of the worlds largest global telecommunications companies. She is an electronics graduate and MBA with excellent business analysis, commercial and strategic planning skills.



CAREER STATISTICS

27 Years of experience
13 Years as Gartner Analyst
5 Years as an independent analyst
320 Telco A3 Vendors tracked

Work

GARTNER

SENIOR DIRECTOR ANALYST
APRIL 2006 – END FEB 2019

Member of the telco strategy team providing advise to C-Levels in telcos and vendors on advanced analytics, artificial intelligence and automation. Also top level strategic direction and customer experience.

TELEFONICA O2 UK

MARKETING STRATEGY MANAGER
JULY 2005 – APRIL 2006

Responsible for developing O2 UK’s marketing plan for its small business customers. Also, co-ordinated market research and financial forecasting.


MARKETING PERFORMANCE MANAGER
FEB 2004 – JULY 2005

PRICING MANAGER
AUGUST 2003 – FEB 2004

COLT

COMMERCIAL MANAGER
MARCH 1999 – JAN 2002

Producing all standard and non-standard pricing for voice services.


BUSINESS ANALYST, FINANCE DEPARTMENT
MARCH 1999 – JUNE 2000

AT&T UK

PRODUCT ANALYST, BUSINESS PLANNING
MAY 1996 – MAR 1999

Production of all management revenue forecasts and unit costing exercises.