Articles

The appearance of the alphanumeric strategy

While researching the progress of APAC telcos from “telco to techno” recently.  I found a strange phenomenon – the rise of the “alphanumeric strategy”. These telcos are adopting a strings of letters and numbers as an acronym to summarize their strategy or quickly describe activities in a particular area.  Examples include: Acronym Definition Strategy ABCDNETS […]

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Drivers of revenue growth in APAC

The graphic below analyses 2024 investor material from the top 11 telcos in APAC. The bars show the eleven revenue lines discussed most often – with the colour of each bar showing an estimate of the maturity of CSP activities in that area.   Some mature revenue lines, such as IoT and digital content, did […]

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New use cases for A3 in telco care channels

During research for my 2024 update of the financial value from A3 in a telco, the contact centre and other assisted care channels saw the most discussion of new uses for A3.   The financial upside is divided as shown here and is a littel higher than the last update in 2022:   The rise of […]

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Financial value of A3 within a telco: 2024 update

This is an update to my work on the internal financial value of A3 to an “average” telco – capex and opex decrease and revenue opportunity: The overall financial value remains virtually unchanged since my 2022 update. This lack of significant change in financial value is related to the maturity of understanding about where the […]

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The importance of telco AI to telcos in the Americas

The last 18 months have witnessed the explosion of interest in Gen AI creating a new momentum for discussions around AI in top-level announcements from CSPs in the Americas.  A count was made of discussions involving AI in the report and accounts and 4Q23 investor calls from the 11 largest CSP – from some research […]

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AI projects in the Americas

This graphic summarizes an analysis of the press releases and other publicly available discussions from CSPs in the US, Canada and Latin America.  74 separate initiatives were collected and categorized – as part of research for TM Forum.   The interest generated by new Gen AI models is evident, with a third of the announcements […]

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AI training priorities for telcos

Research into the training priorities of telcos uncovered four areas of current focus:

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Development of Responsible AI practices

In recent work, 10 telco statements of intent around Responsible AI and ethical AI practices were analyzed.  The results showed a balanced approach to the content of these statements – most likely because of the influence of government and international bodies, building consensus on areas that need to be considered.   Describing the category areas, […]

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Planning for A3 in private networks

There are a diversity of requirements from private networks; typically falling into one of three types (as shown in the columns of the diagram below): the need to provide workers with connectivity support for autonomous equipment connection of sensors and content. But, these use cases then subdivide, each requiring somewhat different A3 capabilities – as […]

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Successfully managing cloud economics

Cloud economics is often tightly defined as “the financial analysis and optimisation of cloud resources within the context of decision-making on a particular workload deployment”. However, in reality, making longer term decisions on cloud deployment requires both economic analysis and multiple architectural, operational, and strategic choices looking out towards a mid-to-long term timeframe. Therefore, this […]

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