Articles

The need for intelligence and automation in open RAN

A spreadsheet of 120 use cases for intelligence and automation in open RAN was developed in recent research.  The diagram provides an analysis of the use of intelligence on the x-axis (from analytics through to more complex machine learning) and automations on the y-axis.   The distribution on the graphic illustrates that there is a […]

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The need for A3 in open RAN

The RAN will become the biggest user of analytics, AI and automation (A3) in the telco and its virtualisation/disaggregation in the open RAN specifications enables a range of vendors to participate in the provision of A3. The diagram describes the major groupings of network requirements found during research into r/xApp deployments – the size of […]

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The Expanding Customer Experience

  This is the use of new A3 (analytics, AI and Automation) to provide support for unassisted (digital) and assisted (human agent) interactions between the telco, the telco’s customers or ecosystem partners and the telco’s supplier or partners. The diagram shows the increasing complexity of these interactions using the lines between the boxes: the black […]

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Mid and Long-term A3 Trends Impacting the Telcos

Previous work in 2020 uncovered four categories of A3 trends that will shape a telco into the mid and longer term – see left hand column in this diagram:   The diagram sets out 9 different streams of activity within a telco.  The augmented customer experience describes the use of intelligence and automation to provide […]

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Progress of the Data-Driven Telco

Analytics, AI and automation (A3) have been integrated into the top-level vision of the telcos for the last 5 years which is beneficial for maintaining focus, on what is, a very complex area. The “data driven” refrain is somewhat overused but does provide a banner under which the Chief Data Officer (CDO) and other teams […]

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How will Telcos use Generative AI?

Looking at the opportunities to implement Generative AI, the diagram below has 3 rows: Near-term use cases that are likely to be more mature and useable in the next few years A mix of more complicated/more nascent use cases. Some longer term use cases and those which are likely to be less impactful (Some use […]

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Categories of Use Cases for NEF (Network Exposure Function)

Making decisions around what NEF functionality to implement is complicated by the variety of potential use cases.  Analysis suggests that the categories below are most viable.  The order of the categories are shown in rough order of their expected popularity – with practical services for a telco’s enterprise customer first on the list; alongside services […]

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Drivers and Barriers to Update of NEF

The 3GPP Network Exposure Function (NEF) provides a platform to allow secure interaction of external platforms and applications with the core network. It allows extraction of data from the network and allows applications owned by customers and partners to provide a limited set of instruction into the network. Its successful roll out is caught up […]

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Current Deployment of Digital Twins in Telcos

Looking at the digital twins deployed today by telcos, today – they can be categorized in two areas: Importance: The potential financial upside to a telco The degree of need for problem resolution that the DT could bring Feasibility: The complexity of DT creation The maturity of DTs deployed already in other verticals Availability of […]

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The Changing World of Telco Data Monetization (Part 2)

The four groups of telco products in Part 1 of this post, could potentially be offered to all types of vertical customers – but there is obviously a high degree of complexity about exactly what each customer might need and what products are most feasible for a telco to provide. In order to create a […]

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