The diagram below was constructed using a spreadsheet of 280 potential opportunities for telcos to provide data and A3 (AI, automation and analytics) products to their enterprise customers. The feasibility score assesses the likelihood of a telco successfully providing data and A3 products for the particular use cases in a vertical. 0% suggests no opportunity […]
Read More
An “intelligence-focussed telco” is defined as one which sees the use of intelligence as a key enabler of revenue growth and cost savings in the coming years. Currently, an “intelligence–focused” company: has a clear but realistic vision of where intelligence can add value – and how much risk they wish to take in this immature […]
Read MoreThis diagram places nine global telcos on a triangle of three different strategies. (Details of the three strategies are in this post: Successful development of intelligence and data products for enterprise customers) The telcos were chosen to represent different geographic regions, and selection was based on the availability of a good amount of available information […]
Read More
Having spent the last two months speaking to 20 telcos and vendors about their expectations around agent and agentic systems – I have found 8 major questions which I think will impact which architecture they deployed:
Read More
I have recently been looking at the needs of a telco network for agent and agentic systems. This is my working model showing all major (potential elements) for a full multi-agent system:
Read More
The hot topic of agents has thrown up a range of questions. The diagram below summarizes the options for deployment of agents in a telco network.
Read More
A range of trends impact the deployment of new AI/ML in assurance. One area that seemed to be top-of-mind for telcos and vendors recently interviewed was the need to bring together data from across domains and up/down stacks, along with the necessary intelligence, to support decision-making for more complex root-cause analysis. Other trends include:
Read More
The graphic below analyses 2024 investor material from the top 11 telcos in APAC. The bars show the eleven revenue lines discussed most often – with the colour of each bar showing an estimate of the maturity of CSP activities in that area. Some mature revenue lines, such as IoT and digital content, did […]
Read More
Research into the training priorities of telcos uncovered four areas of current focus:
Read More
Bi-yearly research estimates the financial value of AI, automation and analytics (A3) through bottom-up analysis of potential capex/opex savings or revenue uplift from integrating these technologies into 60 processes/use cases across a telco’s network and OSS. This value is measured on an annual basis in dollar terms and as a proportion of total revenue for […]
Read More