Having spent the last two months speaking to 20 telcos and vendors about their expectations around agent and agentic systems – I have found 8 major questions which I think will impact which architecture they deployed. Do get in touch if you would like to know my answers to each of the questions!
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I have recently been looking at the needs of a telco network for agent and agentic systems. This is my working model showing all major (potential elements) for a full multi-agent system:
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The hot topic of agents has thrown up a range of questions. The diagram below summarizes the options for deployment of agents in a telco network.
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A range of trends impact the deployment of new AI/ML in assurance. One area that seemed to be top-of-mind for telcos and vendors recently interviewed was the need to bring together data from across domains and up/down stacks, along with the necessary intelligence, to support decision-making for more complex root-cause analysis. Other trends include:
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The graphic below analyses 2024 investor material from the top 11 telcos in APAC. The bars show the eleven revenue lines discussed most often – with the colour of each bar showing an estimate of the maturity of CSP activities in that area. Some mature revenue lines, such as IoT and digital content, did […]
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Research into the training priorities of telcos uncovered four areas of current focus:
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Bi-yearly research estimates the financial value of AI, automation and analytics (A3) through bottom-up analysis of potential capex/opex savings or revenue uplift from integrating these technologies into 60 processes/use cases across a telco’s network and OSS. This value is measured on an annual basis in dollar terms and as a proportion of total revenue for […]
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The diagram illustrates the development of automation and intelligence in a telco and considers the financial value for a “typical” telco. The pink lines illustrate the timeline for delivery of all intelligent and automation in a particular area – most lines stretch out over multiple years as more simple automations are completed and additional intelligence […]
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Originally posted here: Prediction 2020: Few telcos will Keep Up with the Elite Adopters of AI – The Analyst Syndicate (thansyn.com) It’s not just AI, of course. It’s the effects of the combination of the intertwining of analytics, automation and AI (A3) and the different ways and paces various telcos experiment with and embrace the […]
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This article summarizes calculations made on the use of new A3 (Analytics, AI and Automation) capabilities within telco marketing. The y-axis of the chart below is an estimate of yearly financial upside (revenue uplift + cost decrease). The x-axis is a count of the number of uses seen for more “complex” A3 (e.g. using machine […]
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