Building a long-term plan to tackle the challenges of building an agentic architecture will require considerable effort. The diagram below highlights various categories of resolutions to these challenges (for example, “technical solutions for creating model accuracy” includes a wide range of AI techniques). The quadrant maps these resolutions by: the expected difficulty of implementing a […]
Read More
To move from a few agentic pilots to larger deployments, telcos must focus on developing a range of new technologies, which can be visualised as situated within an “agentic architecture”. The architecture articulates the layers of technology and supporting processes required to build agentic systems: Human: the architecture places the needs of users at the […]
Read More
The diagram below was constructed using a spreadsheet of 280 potential opportunities for telcos to provide data and A3 (AI, automation and analytics) products to their enterprise customers. The feasibility score assesses the likelihood of a telco successfully providing data and A3 products for the particular use cases in a vertical. 0% suggests no opportunity […]
Read More
An “intelligence-focussed telco” is defined as one which sees the use of intelligence as a key enabler of revenue growth and cost savings in the coming years. Currently, an “intelligence–focused” company: has a clear but realistic vision of where intelligence can add value – and how much risk they wish to take in this immature […]
Read MoreThis diagram places nine global telcos on a triangle of three different strategies. (Details of the three strategies are in this post: Successful development of intelligence and data products for enterprise customers) The telcos were chosen to represent different geographic regions, and selection was based on the availability of a good amount of available information […]
Read More
Having spent the last two months speaking to 20 telcos and vendors about their expectations around agent and agentic systems – I have found 8 major questions which I think will impact which architecture they deployed:
Read More
I have recently been looking at the needs of a telco network for agent and agentic systems. This is my working model showing all major (potential elements) for a full multi-agent system:
Read More
The hot topic of agents has thrown up a range of questions. The diagram below summarizes the options for deployment of agents in a telco network.
Read More
A range of trends impact the deployment of new AI/ML in assurance. One area that seemed to be top-of-mind for telcos and vendors recently interviewed was the need to bring together data from across domains and up/down stacks, along with the necessary intelligence, to support decision-making for more complex root-cause analysis. Other trends include:
Read More
While researching the progress of APAC telcos from “telco to techno” recently. I found a strange phenomenon – the rise of the “alphanumeric strategy”. These telcos are adopting a strings of letters and numbers as an acronym to summarize their strategy or quickly describe activities in a particular area. Examples include: Acronym Definition Strategy ABCDNETS […]
Read More