Articles - A3 Strategy

How will Telcos use Generative AI?

Looking at the opportunities to implement Generative AI, the diagram below has 3 rows: Near-term use cases that are likely to be more mature and useable in the next few years A mix of more complicated/more nascent use cases. Some longer term use cases and those which are likely to be less impactful (Some use […]

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The Changing World of Telco Data Monetization (Part 2)

The four groups of telco products in Part 1 of this post, could potentially be offered to all types of vertical customers – but there is obviously a high degree of complexity about exactly what each customer might need and what products are most feasible for a telco to provide. In order to create a […]

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The Changing World of Telco Data Monetization (Part 1)

Over the last 12 years, discussions around telco activities in the data provision and related ecosystem have been around the provision of aggregated/anonymized data about telcos customers coming from the BSS systems, augmented with location data from the network. This is beginning to change with discussions from vendors about the need for data from the […]

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Telco Capabilities Needed to Support A3 In the Next 10-15 Years

The diagram below builds from bottom to top, setting out telco skills/capabilities that will be needed in order to support the eleven activities set out in the previous article. At the bottom are a set of skills that all telcos will need to develop. The next layer includes items which virtually all telcos will build […]

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The Value of A3 to Telcos Over The Next 10-15 Years

The diagram below sets out a rough estimate of the financial value from 11 areas of telco benefit/cost due to the addition of new types of A3 (both internally to the telco and also externally among customers and partners): First, it should be noted that telcos will generally be less impacted by the implementation of, […]

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Uses for A3 Across a Telco

Overview of all uses for analytics, AI and automation across a typical telco

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Types of A3 Implemented by Telcos in 2018/19

  Telco vendor case studies/press releases published during 2018/19 were tagged with the main type of A3 (Advanced analytics, AI and Automation) used.  The diagram sets out the distribution found, with the x-axis showing total number of case studies. Main Findings There is movement from more simple types of descriptive/diagnostic ML using pattern and anomaly […]

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Types of Vendor Successfully Selling A3

Types of Vendor Successfully Selling A3

  The vendors which offered case studies/press releases on their website were tagged with a descriptor such as NEP or contact centre solution provider. Main Findings The predominance of network assurance and management use cases/press releases in the analysis leads to a not-unexpected predominance of network equipment providers and other OSS vendors in the diagram […]

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10 Interesting Deployments in Telecom A3

10 Interesting Deployments in Telecom A3

This is a list of 10 vendor use cases which includes unusual features not seen amongst the 130 case studies analysed. Not all use cases may be considered “cutting edge” because the analysis was undertaken on commercially deployed solutions and not the newest solutions seen on vendors’ PowerPoint.  However, each demonstrates something not seen before […]

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