Articles

The importance of telco AI to telcos in the Americas

The last 18 months have witnessed the explosion of interest in Gen AI creating a new momentum for discussions around AI in top-level announcements from CSPs in the Americas.  A count was made of discussions involving AI in the report and accounts and 4Q23 investor calls from the 11 largest CSP – from some research […]

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AI projects in the Americas

This graphic summarizes an analysis of the press releases and other publicly available discussions from CSPs in the US, Canada and Latin America.  74 separate initiatives were collected and categorized – as part of research for TM Forum.   The interest generated by new Gen AI models is evident, with a third of the announcements […]

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AI training priorities for telcos

Research into the training priorities of telcos uncovered four areas of current focus:

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Development of Responsible AI practices

In recent work, 10 telco statements of intent around Responsible AI and ethical AI practices were analyzed.  The results showed a balanced approach to the content of these statements – most likely because of the influence of government and international bodies, building consensus on areas that need to be considered.   Describing the category areas, […]

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Planning for A3 in private networks

There are a diversity of requirements from private networks; typically falling into one of three types (as shown in the columns of the diagram below): the need to provide workers with connectivity support for autonomous equipment connection of sensors and content. But, these use cases then subdivide, each requiring somewhat different A3 capabilities – as […]

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Successfully managing cloud economics

Cloud economics is often tightly defined as “the financial analysis and optimisation of cloud resources within the context of decision-making on a particular workload deployment”. However, in reality, making longer term decisions on cloud deployment requires both economic analysis and multiple architectural, operational, and strategic choices looking out towards a mid-to-long term timeframe. Therefore, this […]

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How A3 can support 5 challenges in telco private network deployments

Building a private network revenue stream is not straightforward for telcos, and they face many challenges. As shown in the diagram, A3 offers some solutions:

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What capabilities does a telco need to create a self-healing network?

The most striking thing about a self-healing network is its wide-ranging use of intelligence.  The diagram shows that a telco will need to develop a range of new intelligence capabilities, alongside new data collection techniques and downstream automations.  In recent research on automation, self-healing was identified as one of the last automations to mature in […]

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What is a self-healing network?

This research started by investigating the definition of self-healing because, although it is part of the Self-X terminologies within the TM Forum’s autonomous network project, it is often used to describe different functionalities within the network.  At interview, there was a mix of enthusiasm for using the phrase “self-healing”, given that it is often interchangeable […]

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The financial value of adding A3 into the network and OSS

Bi-yearly research estimates the financial value of AI, automation and analytics (A3)  through bottom-up analysis of potential capex/opex savings or revenue uplift from integrating these technologies into 60 processes/use cases across a telco’s network and OSS. This value is measured on an annual basis in dollar terms and as a proportion of total revenue for […]

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