Overview of all uses for analytics, AI and automation across a typical telco
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In order to understand where vendors are gaining traction with products which included Advanced analytics, AI and Automation (A3), it is useful to look beyond the vendor powerpoint – at published case studies and press releases. These give a picture of the depth and breadth of actual live implementations. We visited 250 websites of […]
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Telco vendor case studies/press releases published during 2018/19 were tagged with the main type of A3 (Advanced analytics, AI and Automation) used. The diagram sets out the distribution found, with the x-axis showing total number of case studies. Main Findings There is movement from more simple types of descriptive/diagnostic ML using pattern and anomaly […]
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The vendors which offered case studies/press releases on their website were tagged with a descriptor such as NEP or contact centre solution provider. Main Findings The predominance of network assurance and management use cases/press releases in the analysis leads to a not-unexpected predominance of network equipment providers and other OSS vendors in the diagram […]
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This is a list of 10 vendor use cases which includes unusual features not seen amongst the 130 case studies analysed. Not all use cases may be considered “cutting edge” because the analysis was undertaken on commercially deployed solutions and not the newest solutions seen on vendors’ PowerPoint. However, each demonstrates something not seen before […]
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